SMS Privacy Policy
Overview
At SeniorHaven (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us.
Information We Collect
When you sign up for our SMS/texting services, we may collect the following information:
- Phone Number: Required to send you SMS/text messages.
- Name: Optional, but helps personalize our messages.
- Consent Records: To document your opt-in to our SMS/texting services.
How We Use Your Information
We use the information we collect to:
- Send you marketing, appointment scheduling, 2-way direct communications, customer support, and other information via SMS/text messages.
- Respond to your inquiries and provide customer support.
- Monitor and analyze trends, usage, and activities related to our SMS/texting services.
- Improve our services and develop new features.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing purposes. We may only share your information with:
- Service Providers: Third-party vendors who assist us in operating our SMS/texting services and conducting our business.
- Legal Compliance: When required by law, such as to comply with a subpoena, or similar legal process.
- Business Transfers: In connection with a merger, sale of company assets, or other business transaction.
Your Choices
You may opt out of receiving SMS/text messages from us at any time by:
- Texting “STOP” to the number from which you received the message.
- Contact us at Info@crhnorthwest.com or call 541-304-2025.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Children’s Privacy
Our SMS/texting services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
CRH NW
PO Box 1410, Bend, OR 97709
info@crhnorthwest.com
541-304-2025
Senior Haven Privacy Policy
Effective Date: April 2024
Welcome to Senior Haven! At Senior Haven, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our services, including our website, mobile applications, and any other online services provided by Senior Haven (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our Services to you.
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
1.1 Personal Information
When you use our Services, we may collect personal information that can be used to identify you (“Personal Information”). Personal Information may include, but is not limited to:
- Name
- Contact information (such as email address, phone number, and mailing address)
- Date of birth
- Gender
- Health-related information
- Payment information (such as credit card details)
1.2 Usage Data
We may also collect information about how you use our Services (“Usage Data”). This Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2. Use of Information
We may use the information we collect for various purposes, including but not limited to:
- Providing and maintaining our Services
- Personalizing your experience
- Improving our Services
- Communicating with you
- Marketing and promotional purposes
- Analyzing usage trends and preferences
- Detecting, preventing, and addressing technical issues
3. Disclosure of Information
We may disclose your information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend the rights or property of Senior Haven
- To prevent or investigate possible wrongdoing in connection with our Services
- To protect the personal safety of users of our Services or the public
4. Data Security
The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Links to Other Sites
Our Services may contain links to other sites that are not operated by us. If you click on a other party link, you will be directed to that other party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
6. Children’s Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@seniorhavenrcf.com Address: 2140 SE Foster Rd, Portland, OR 97266
Thank you for choosing Senior Haven. Your privacy is important to us.