Privacy And Policy | Senior Haven

Senior Haven Privacy Policy

Effective Date: April 2024

Welcome to Senior Haven! At Senior Haven, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our services, including our website, mobile applications, and any other online services provided by Senior Haven (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you.

1.1 Personal Information

When you use our Services, we may collect personal information that can be used to identify you (“Personal Information”). Personal Information may include, but is not limited to:

Name
Contact information (such as email address, phone number, and mailing address)
Date of birth
Gender
Health-related information
Payment information (such as credit card details)

1.2 Usage Data

We may also collect information about how you use our Services (“Usage Data”). This Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. Use of Information

We may use the information we collect for various purposes, including but not limited to:

Providing and maintaining our Services
Personalizing your experience
Improving our Services
Communicating with you
Marketing and promotional purposes
Analyzing usage trends and preferences
Detecting, preventing, and addressing technical issues

3. Disclosure of Information

We may disclose your information in the following circumstances:

With your consent
To comply with legal obligations
To protect and defend the rights or property of Senior Haven
To prevent or investigate possible wrongdoing in connection with our Services
To protect the personal safety of users of our Services or the public

4. Data Security

The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Links to Other Sites

Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

6. Children’s Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@seniorhavenrcf.com Address: 2140 SE Foster Rd, Portland, OR 97266

Thank you for choosing Senior Haven. Your privacy is important to us.

Isabella Nelson

2023-05-14

i’m a med tech at Senior Haven and absolutely love it! The job is great, staff is wonderful, and residents are amazing! The staff really does go above and beyond and i am so excited to come into work every day. Would 10/10 recommend !

Susan Lutz

2023-01-06

There is truth in Senior Haven's website representations of the care provided to residents and the facility itself. My husband arrived having been months in a specialty hospital and a skilled nursing facility; both facilities egregiously overstating or concealing information about medical services, staffing, outsourced connections, and the law. Having worked urgently through the State Ombudsman, SHIBA, and “A Place for Mom”, our family was thankful to be directed to a safe haven where his unique needs and life history are acknowledged, respected, and attended to. There is only one chance to make a first impression, and Senior Haven team delivered, not only on my first visit but with their continuing dedication to competent and compassionate care. Communication too has been very helpful in caring for my husband. A relative newcomer, he has been warmly welcomed by all on-site staff, outside medical providers, and residents (who have made a point of telling us what a good place it is to live). Given the nature of health care in America, and particularly caring for our vulnerable elders, Senior Haven seems to have the leadership and team in place to follow through with their assurances. It is a relatively small building with a homey atmosphere, very clean, and the food is good.

Tim Seiber

2023-01-02

Workers here are great However management here are very immature and unprofessional. there are no benefits, meanwhile you work at other places you get bonuses for picking up shift here you don’t.

Madeleine Bucci

2022-09-06

I loved working here. I love most all of the caregivers and med techs. It was an honor and a privilege to care for the residents! Most employees there are full of love! Some people who have left were so warm and loving and made me feel welcome from day one. But then some left and it was so sad but then others came who were so nice. I loved the residents soo much. I loved my managers at first. But things did change unfortunately and certain staff were still great but many were unreliable without a worth ethic. And some members of management were basically plain not nice and disrespectful . There were some incidents that were handled so so poorly . I was hoping to work here for the rest of my career but unfortunately there were unacceptable , unprofessional incidents with management and I felt betrayed after my hard work and dedication. I was loved by my coworkers , ie med techs, caregivers, activities , front desk . But many quit due to management problems which basically amounted to poor treatment , Unprofessionalism and betrayal. But perhaps if management changes , it could be wonderful . It was exciting because they got approved for memory care for the front section.

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"At Senior Haven, we provide compassionate, comprehensive care for the elderly in a comfortable, home-like setting".